Institute calls for service excellence, gives awards

The Institute for Service Excellence and Good Governance has called on the leadership of the various sectors in Nigeria to imbibe the value of excellence in service delivery, as this is the only way the country’s economy can attract investments from other parts of the world and grow.

The President and Chief Executive Officer of the Institute, Mr Tope Fasua, made this remark at the institute’s annual lecture, awards and induction ceremony for new fellows held at the Shehu Musa Yar’adua Centre yesterday.

According to Fasua, “The countries with the largest GDPs in the world are also those where service delivery has been taken to very high levels… Countries that attract the greatest numbers of tourism are able to weather the storms of commodity price fluctuations are those that have embraced service excellence, in the public and private sector spheres.”

He added that the institute’s initiative “is a cry for help, and an attempt for us to rewrite the Nigerian history. It is an attempt to remake our current realities, to move Nigeria away from being seen as a country where corruption thrives, where nothing gets done correctly, where there is much error-proneness, where they have no maintenance culture and such unfortunate monikers that have hovered around us for years if not decades.”

At the event several leaders of various sectors were honoured with lifetime achievement awards. Among them are the Governor of the Central Bank of Nigeria, Mr Godwin Emefiele, the Director-General of the Bureau of Public Service Reform, Dr Joe Abah, Senator Emmanuel Bwacha, the Deputy Minority Leader in the Upper Chamber, Senator Adeleke Olorunnimbe Mamora,  Malam Kabiru Yusuf, the Chairman of Daily Trust newspapers,  MrUzoma Dozie, the Group Managing Director of Diamond Bank Plc, among other leaders in the private and public sectors.

Also, 20 persons were inducted as fellows of the Institute, among them Honourable Mohammed Salisu, a member of Kano State House of Assembly.

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